1. Information We Collect
We may collect:
- Personal information such as name, phone number, and email address.
- Account and usage information.
- Transaction-related data (excluding full payment credentials).
- Device and technical data such as IP address and browser type.
2. Purpose of Data Collection
We collect and process data to:
- Provide and operate the Platform.
- Facilitate orders, billing, and payments.
- Communicate operational updates.
- Ensure platform security and performance.
- Comply with legal and regulatory obligations.
Customer phone numbers collected through DineSwipe are not used for promotional or marketing purposes by Piriyathu LLP.
3. Legal Basis for Processing
We process personal data based on:
- User consent.
- Contractual necessity.
- Compliance with legal obligations.
- Legitimate business interests.
4. Sharing of Information
We may share information with:
- Payment gateway providers.
- SMS and communication service providers.
- Form submission and anti-spam providers (for example, FormSubmit and CAPTCHA services).
- Hosting, analytics, and security vendors (such as Google Analytics).
We use FormSubmit to deliver demo or contact requests and CAPTCHA to reduce spam. We use Google Analytics to understand site usage and improve the Platform, and analytics cookies are only used with your consent. Such sharing is limited strictly to what is necessary for providing the Platform.
5. Data Hosting & Cross-Border Transfers
Data is primarily hosted in India. Certain services may involve cross-border data processing for backups, analytics, or infrastructure support.
By using the Platform, you consent to such transfers subject to reasonable security safeguards.
6. Data Retention
We retain personal data only for as long as necessary to provide services, meet legal and regulatory requirements, resolve disputes, and enforce agreements.
7. Data Security
We implement reasonable technical and organizational measures to protect personal data. However, no system is completely secure, and we do not guarantee absolute security.
8. Children's Data
DineSwipe may be used by end customers of all ages through participating restaurants.
The Platform does not knowingly collect personal data from children except where such data is required for transactional or operational purposes (such as order identification or payment verification) and where the data is provided by or through the restaurant in accordance with applicable law.
Merchant accounts and administrative access are restricted to individuals who are 18 years of age or older.
9. User Rights
Subject to applicable law, you may request:
- Access to your personal data.
- Correction of inaccurate information.
- Deletion of data, where legally permissible.
Requests may be made using the contact details below.
10. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be reflected on this page.
11. Contact Information
Piriyathu LLP
Email: support@dineswipe.com
By using DineSwipe, you acknowledge that you have read and understood this Privacy Policy.